Referee: Completing a Stripe Digital ID Check
Steps to Complete a Digital ID Check
If you are asked to complete a Digital Identity (ID) Check through Referoo, the Verify Identity section will be shown on your Referee Dashboard.
The Verify Identity section may not be visible when you first access your Referee Dashboard. A Digital ID Check can be requested by the candidate's Recruiter/HR Manager at any time.
It is recommended to complete the Digital ID Check straight away, but you can press the 'Next' button to continue through to provide your reference first, then return to complete it at a later time.
It generally takes only a few minutes to complete if you have your licence/passport/visa documents close-by.
Completing the Digital ID Check
From your Referee Dashboard select 'Verify your identity with Stripe' shown in the image above.
Continue through the prompts, noting that if you prefer not to use the QR Code, select the 'Other options' button underneath to see other ways to complete the Digital ID Check.
⚠️Providing the ID Document⚠️
- The types of Photo ID Documents that can be submitted vary per country
- You can choose which type of acceptable ID you want to submit
- You can only submit one ID Document for each Stripe Digital ID request
- The acceptable documents are listed per country on Stripe's website
It generally takes <2 minutes for Stripe to process your Digital ID Check.
Once done you will see the a green tick and confirmation message on your dashboard.
Digital ID Reminders and Email Notifications
You will continue to receive email reminders from Referoo for a number of days if you choose not to complete the Digital ID Check right away. Your Referee Dashboard will clearly show a green completion tick once it is all done and processed, but you will not receive another email confirming you have completed it.
Please reach out to support@referoo.com or through the Referoo Chatbox on any Referoo page if you have any questions!