Trouble adding your digital ID?

How to complete my Digital ID?


To verify your identity, upload your ID directly in the Stripe Dashboard by clicking on "Verify your identity with Stripe" button.


Check that:

  • ID is valid and not expired
  • Photo is clear, colour, and well-lit
  • All edges are visible (nothing covered)
  • File is .jpg or .png
  • Details match your account info
  • Use a mobile camera for best quality

Still stuck? Try:

  • Refresh or switch browser
  • Clear cache
  • Use another device or QR code
  • Check camera permissions

More help here:

https://support.stripe.com/search?q=ID



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