What to Do If Your Referee Will Only Provide a Phone Reference
Quick Overview
Referoo is an online platform that contacts referees by email and SMS to gather references securely online. If your referee is unwilling to complete the online reference and will only provide a phone reference, you will need to contact your recruiter directly to make that arrangement.
How Referoo Contacts Referees
Your recruiter has chosen to use Referoo, an online platform that automatically contacts your referees by email and SMS to ask them to provide an online reference for you.
Your referees will not be called unless the recruiter chooses to do so. Referoo is used to gather references securely online rather than over the phone.
If Your Referee Will Not Complete an Online Reference
If your referee cannot complete the online reference, please reach out to your recruiter to request a phone reference. Their contact details can be found in the email you received or in the top right-hand corner of your Candidate Dashboard.
❗️Note:❗️
Referoo does not manage phone references. Any arrangement for a phone reference must be made directly between you and your recruiter.
Frequently Asked Questions
Will my referee be called on the phone by Referoo?
No. Referoo contacts referees by email and SMS only. Your referees will not be called unless your recruiter separately chooses to do so.
What should I do if my referee refuses to complete the online reference?
Contact your recruiter directly to request a phone reference. You can find their contact details in the email you received from them or in the top right-hand corner of your Candidate Dashboard.
Where can I find my recruiter's contact details?
Your recruiter's contact details are available in the email you received from them, or in the top right-hand corner of your Candidate Dashboard in Referoo.
Can Referoo arrange a phone reference on my behalf?
No. Referoo is an online reference platform and does not conduct or arrange phone references. Any phone reference arrangements need to be made directly between you and your recruiter.
Why does my recruiter use Referoo instead of phone references?
Referoo allows recruiters to gather references securely online, making the process faster and more reliable than phone-based references.
Need Help?
If you need assistance, please contact Referoo support via the chatbox on any Referoo page or email support@referoo.com.